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Your kids are going to FLIP for this.
What if I want to return it?
Everyone gets a 21-day trial with The Flip Kid’s Couch. Play, jump, explore, build, flip for three weeks and if it’s still not what you want, we will gladly take it back and offer you a refund. We know that you’ll be flipping for your product - but just in case you aren’t completely satisfied, you can send an email to contact@theflipkidscouch.com with your order information and the issue with your product. Exchanges for different colors are currently not available.
What kind of foam do you use?
All of our foam is free from harmful elements like lead, mercury, and formaldehyde. All of our products from foam to fabric have been tested and certified through an accredited Consumer Product Safety Commission testing lab. Additionally, we are CertiPur certified.
More Details:
Small base: 1.5ft³ with 40ILD
Large base: 1.5ft³ with 45ILD
Trapezoids: Same as large base
(The higher the ILD, the more firm.)
How long will it take to get my order?
If you are a local customer (lucky you!), you can come and pick up at any time. You will receive an email after your order with the specifics. If you selected our Free Shipping option - The Flip will ship within 1-3 business days!
Any special tricks for washing the covers?
Nope. We recommend a cold wash and tumble dry low if you want to keep the cover looking as fresh as the day it arrived. However, we also put it through the hot water, fast spin cycle, high heat dryer test and it passed with flying colors.
Can I purchase covers for The Flip and other kid’s couches that look like it?
The answer is YES, very soon. We will have multiple measurements of kid’s couch covers available for purchase in our core group of colors. Check back in a couple of weeks to order yours!
How long can I leave The Flip in its packaging?
For best results, we recommend opening your Flip Kid's Couch within 1 week of it being shipped to you.